APS – Blog

Orleans Parish False Alarm Ordinance

False Alarms: A Serious Problem  download (1)

 In 2016, the New Orleans Police Department received roughly 44,000 burglary alarm calls of which the overwhelming majority were false alarms. NOPD officials estimates false alarms cost taxpayers roughly $400,000 a year in police resources. On June 4, 2015, the New Orleans City Council adopted a new ordinance to reduce false alarm dispatches. They selected CryWolf False Alarm Solutions to manage the program. Beginning May 1st, home and business owners are required to register their alarms with CryWolf. A $150 fine can be levied for owners who do not register their alarms.  This post will give you an overview of what you need to know about the new ordinance and how to reduce false alarms.

What you need to know about the ordinance

  • Register your alarm system
    • All Orleans Parish alarm users are required to register under the law. This includes all private residences and business locations within Orleans Parish.  Online registration will be available May 1st, 2017, through the NOPD website.
  • 2 Call Verification
    • The new ordinance requires our monitoring station to call 2 different numbers before contacting the police department. Please make sure your call list is updated by contacting [email protected]
  • “4 Strikes”
    • Under the new ordinance, the alarm system user will get “four strikes” annually before service is suspended.
      • 1st False Alarm – written warning.
    • 2nd False Alarm – $75 Fine.
    • 3rd False Alarm – $150 Fine.
    • 4th False Alarm – $150 Fine.
      • At the end of the calendar year, the false alarm count for each address will revert to zero if all fines have been paid.  The 4 strikes only apply to alarm calls where officers are dispatched and arrive on the scene to investigate. If the owner is able to communicate with their provider that the alarm was indeed false before officers arrive at the location, those instances will not count toward their false alarm tally. 
  •  What Suspension Means
    • Suspension means officers won’t respond to calls at the businesses or residences until the property owner becomes compliant. NOPD will respond to 911 calls from the address but not automated alarm calls.  This does not include fire alarms, panic or medical alarm signals. 
    • APS will continue to monitor your alarm system if you are on suspension. When we receive a burglary signal our operators will contact you via the numbers given by the phone list. 

 

How to Reduce False Alarms

  • Instruct all alarm users how to operate the alarm system properly. 
    • All users should know their alarm codes and how to arm, disarm and reset the alarm system properly. Review alarm cancellation procedures using authorized passcodes with everyone who might use the alarm system.
  • Up-to-date call list
    • Make sure to keep our monitoring station informed of any modifications to your call list. These changes include: new or disconnected phone numbers, names, key holder information, etc…
  • Answer the phone
    • Having the monitoring station as a contact in your cell phone will let you know we are calling. Many people don’t answer phone numbers they aren’t familiar with. Don’t forgot to let your family and friends know if they are on your call list. 
    • APS Phone numbers to put in your cell phone:
      • 504.455.5277 – office
      • 504.456.2013 – in house monitoring station
  • Contact us BEFORE the remodel
    • You should notify APS before remodeling at the premises or if the phone systems are changed. 
  • Report suspected damaged or faulty equipment
    • Many false alarms are typically due to human error. If you think a false alarm is caused by malfunctioning equipment, contact our service department at 504.455.5277

Still having issues with false alarms??? Contact our False Alarm Coordinator at 504.455.5277

Facebook
Facebook
Google+
Google+
https://securitybyaps.com/category/uncategorized">
Twitter
Visit Us

4 Ways to Keep Your Home Secure These Holidays

12857f36-f112-46e4-9f5b-1b530403f38eThe holidays are here, and for many people, it is a time to spend the season relaxing, taking a break from work, and spending time family and friends. Unfortunately, it’s also a time that many criminals look forward to. Home entry crime rates rise significantly over the holiday period, with criminals taking advantage of the increased number of empty dwellings and the abundance of brand new and often expensive gifts that are available to steal.

Whether you’re staying home or going to visit loved ones these holidays, you are probably concerned about your home’s security during this high-risk time. Here are three ways you can ensure that your family, home, and possessions are safe through the season.

1. Install a Security System With Break-In Alarms

Nothing makes a home a less tempting target for thieves than a comprehensive security system. Security companies can devise a tailor-made system which identifies and protects your home’s most vulnerable entry points. Working with a specialist security system provider ensures that your security needs are fully met and nothing will be overlooked that might compromise the effectiveness of your system.

These security systems are monitored around the clock, so you will have the peace of mind that your home is being looked after—even if you’re on the other side of the country. Modern technology also allows you to access your security system and surveillance camera footage from any electronic device and any location.

2. Install Sensor Lights

Sensor lights are easy to install and are a highly effective deterrent to uninvited guests. The motion-activated sensor light will startle the intruder while also making them visible to neighbors and people passing by.  Robbing the would-be robber of the benefit of darkness is often enough to make him or her think twice about entering your home.

Sensor lights work most effectively when used at multiple points around the home, covering both front and rear doors as well as ground level windows. A smart and economical way to add sensor lights is to have them integrated into your home security system when you have it installed.

3. Ensure Your Doors Are Secure

The front door is the entry point used in around 34% of burglaries in the US. Creating an effective barrier is essential, and the more secure your doors are, the better.  Start with a door that has a solid core with both a lockable doorknob and a deadbolt. Avoid glass panels either within the door or on either side of the door, unless the glass is made with toughened or reinforced security glass. 

A top-quality screen door, made from sturdy metal and tough wire mesh, is another layer of security for your doors. Screens are also very noisy to break through, which makes them a highly unappealing option for burglars attempting to enter your home.

4. Don’t Forget to Utilize Your Security Features

You could have the most expensive, high-tech security system and the most impenetrable doors in the world, but unless you’ve remembered to switch on your alarms and lock your doors, these safety features are pointless. Your security features should also be regularly checked and serviced to ensure they work properly when you’re at home and when you’re away.

Burglars commonly rob homes even when the occupants are present. Accidently surprising a burglar mid-robbery can be terrifying, and it may result in yourself or a family member being harmed. A well-maintained security system can keep you and your loved ones safer.

The holidays should be a time of joy, not a time to feel threatened or violated due to your home being broken into. These security tips will help to ensure that your home, family, and possessions are well protected this season.

Facebook
Facebook
Google+
Google+
https://securitybyaps.com/category/uncategorized">
Twitter
Visit Us

Must Have Safety Features to Include in Your Alarm System

Having a good alarm system is crucial to feeling safe and secure. There are so many different types out there, but having the right safety features included in your alarm system will determine the amount of protection included. Here are the top 5 “must haves” in alarm system safety features:   Video_Alarm_Verification_2_hi

Professional Monitoring

Knowing that you’ve purchased a top of the line security system will make you feel at ease, but knowing there’s a full-time staff working on your behalf around-the-clock. While you and your family sleep, our Monitoring Center is constantly watching the signals that come from your home.

Fire System

Another important feature to have is fire safety. Whether you are at home or away, the fire safety feature will help keep your mind at ease. If there is a malfunction in your home that results in a fire or even just an alarm, our Monitoring Center will assess the situation and contact the local fire department on your behalf. All you need to worry about is getting your family to safety in the event of an emergency.

Medical and Life Safety

How many stories have you heard of someone that suffers a health condition while they are alone or with a younger child? Having an alarm system that can contact paramedics with just the touch of a button adds to the security of your family, home and life in general. Nothing is more comforting than knowing that in an emergency, the paramedics are literally just a click away.

Security Cameras and Video Monitoring

Whether you’re away on a business trip, leaving your children at home with a sitter, or simply tucked into your bed at night, security cameras and video monitors can keep you and your family safe. Some even include features that allow you to see what is happening straight from your phone!

Must Have Safety Features Photo 1

Water Automation

Hopefully you’ll never have to deal with the damage that comes from leaking or busted pipes, but with our integrated water automation system in place, you’ll never have to worry about trying to find the water valve in case of a problem. Automated water valves will allow you to turn the water on and off from your computer, your tablet, or your smart phone. If you need to feel safe and secure, including these features when installing your alarm systems in New Orleans will do just that. There are many different alarm systems out there, but not all of them will keep you safe from all types of disasters. Finding the right one is crucial if you want it to do its job correctly!
Facebook
Facebook
Google+
Google+
https://securitybyaps.com/category/uncategorized">
Twitter
Visit Us

3 Benefits of a Security System

home security system Don’t let the cost of installing a new security system in your home deter you; the benefits far outweigh the cost. Installing a security system in your home is an investment in your property and in the well-being of your family. Here are just a few of the benefits of installing a security system in your home.  

Family Protection

Rest easy knowing your family and possessions are secured 24/7. In the event of a break-in, fire, or medical emergency, help is just a matter of seconds away. With easy-to-read buttons, police and ambulance are at your fingertips, and the two-way voice system connects you to a real person during your emergency. Even if you are away from home, across town or across the globe, access to your home is just a click away. Not sure if you locked the door? Lock and unlock doors remotely from your wireless device. With today’s advanced systems, you can monitor your home and family from afar with live video streaming and instant alerts sent straight to your mobile device.  

Save on Insurance and Power

Did you know that you can save money on your homeowner’s insurance by having a monitored security system in your home? Some insurance companies have been known to discount insurance rates by up to 20%. You can also save on your home energy bills by changing the thermostat and turning off lights while you are away from home. Are you away from home most of the year? Adjust your home’s heating and air conditioning for extreme weather and seasonal changes right from your mobile device. With savings like that, your security system will practically pay for itself.  

Crime Deterrent

A home security system not only protects your home, but your neighborhood as well. Crime statistics show that neighborhoods with more alarm systems per block have lower crime rates. Thieves are actually deterred by the number of homes on your street with alarms systems. This is also a plus when it comes to the resale value on your home. A home with an advanced security system and video surveillance in a safe neighborhood is a huge selling point for potential buyers. These are just a few of the benefits that come with installing a security system in New Orleans. Consult your local experts at Alarm Protection Services today and have peace of mind the next time you leave home.
Facebook
Facebook
Google+
Google+
https://securitybyaps.com/category/uncategorized">
Twitter
Visit Us

Video post

Alarm Protection Services – Lighthouse

Facebook
Facebook
Google+
Google+
https://securitybyaps.com/category/uncategorized">
Twitter
Visit Us

Alarm Protection Services

Alarm Protection Services is dedicated to providing you quality protection products for your home or business.

FIRE CERTIFIED

SFM – F20
MEPS – 15006760