Reviews for Alarm Protection Services
Victor, we cannot say enough of the value of your professionalism. It means a lot to us. We are so pleased with the extra attention to detail that you and your company provide to us. It is also nice that you are local as we love supporting our local businesses.
Keep up the great work!
- Gordon Kolb Sr
Customer since 2004
Charlie Douroux was very informative and professional in the selection and installation of my alarm system. He even followed up weeks after to see if everything was working correctly.
- Andrew Lamb
I have been using APS for several years now. I have always been very impressed with the quality of service and the friendly staff. Victor Arroyo is a very dedicated employee and a great team leader. He is very knowledgeable about the security systems that APS installs, and he will work diligently to create the right security system for your home. I highly recommend APS if you are looking for a security system. The employees that I have dealt with in sales, installation, billing, and the monitoring service have all been very professional and respectful.
- Gaylin Corpora
Customer since 2013
Dealing with APS was one of the most professional and organized companies I have done business with. The customer service that they provided was outstanding. Victor Arroyo organized and delivered the best outstanding customer service. He went beyond the call of duty!
- Kert Leblanc
Charlie Douroux was very professional and informative when I decided to make upgrades to our Alarm and Fire system. The two installers did an outstanding job installing our new system. APS is a great company to deal with. Outstanding service! If anyone needs an alarm system, this is the best company to go with.
- Kenneth Cowie
APS is providing the pre-wire service for my new home on the Northshore, and as someone who is more concerned about the utilities behind the walls than in front of them, I can rest easy knowing that the crew did an outstanding job with placement and following our detailed plan for the home. Victor is very professional and a pleasure to work with. I look forward to continuing my relationship with APS going forward with their alarm monitoring services.
- Arden Ballard
From the receptionist who took my first call, to Charlie Douroux, the salesman, and the installers—Joseph, Alex and Jimmie—your company provided a "Class A" act. Everyone was polite and attentive to my questions and concerns. Thank you so much for the peace of mind!
APS customer since May 2016
Barry was the best. Knew exactly what he was doing and even corrected errors made by the contractor during installation. Happy I decided to stay with APS for my alarm and monitoring needs.
APS customer since 1996
Thank you so much for the gift bags for the residents. They were delighted to see you guys last night and get a present. That's all they have been talking about this morning. Thank you guys so very much!
Program Director/Asst. Manager
Ville Ste Marie Senior Living Community
APS customer since 2001
I was so pleased and happy with the technician's service. Scott was very courteous and professional. I have been a customer for many years, and I commend you for your prompt attention. Many Thanks!
APS customer since 2006
APS has given us peace of mind for over 10 years now. Recently, when the electricity went out, they were the first to call our home to make sure everything was ok. Thanks APS!
The Guerra Family
I just wanted to let you know that your technician, Paul, is outstanding!
APS Customer since 2012
No matter how crazy my situation thru the years, your staff always treats us with respect. Appreciate your patience when I am trying to understand how to bypass.
APS customer since 1990
Whenever we accidentally set off our alarm by opening a door when we're in a hurry and forget that the alarm is set, APS is QUICK to call and check if it is us who set it off or an intruder. Thanks!
Great! Love how you take such good care of us. Makes us feel secure and safe. Keep up the good work. Thanks for your caring and support!
APS customer since 2000
Your staff is always polite and helpful—like when I forget to turn the alarm off prior to opening my door to get mail. Your service is great; I wonder how I felt safe prior to having the alarm system.
APS customer since 2011
Charlie G. did a good job as usual. He is patient with his explanations to non-geeks.
APS Customer since 2012
I love APS. No worries when out of town or when roaming the city. Staff is always courteous and ready to help.
APS customer since 2012
I forget I had the alarm set when I went out to check my mail. You have the nicest people to deal with on matters like this.
APS customer since 2007
Love how you take such good care of us. Makes us feel secure and safe. Keep up the good work.
APS customer since 2010