Hear What Our Satisfied Customers Have to Say!

Security You Can Trust

For over 35 years!


based on 168 Google reviews


based on 7 reviews


based on 60 opinions

“Victor, we cannot say enough of the value of your professionalism. It means a lot to us. We are so pleased with the extra attention to detail that you and your company provide to us. It is also nice that you are local as we love supporting our local businesses.
Keep up the great work!”

-Gordon Kolb Sr
Customer since 2004

“Charlie Douroux was very informative and professional in the selection and installation of my alarm system. He even followed up weeks after to see if everything was working correctly.”

-Andrew Lamb

“I have been using APS for several years now. I have always been very impressed with the quality of service and the friendly staff. Victor Arroyo is a very dedicated employee and a great team leader. He is very knowledgeable about the security systems that APS installs, and he will work diligently to create the right security system for your home. I highly recommend APS if you are looking for a security system. The employees that I have dealt with in sales, installation, billing, and the monitoring service have all been very professional and respectful.”

-Gaylin Corpora
Customer since 2013

“Dealing with APS was one of the most professional and organized companies I have done business with. The customer service that they provided was outstanding. Victor Arroyo organized and delivered the best outstanding customer service. He went beyond the call of duty!”

-Kert Leblanc

“Charlie Douroux was very professional and informative when I decided to make upgrades to our Alarm and Fire system. The two installers did an outstanding job installing our new system. APS is a great company to deal with. Outstanding service! If anyone needs an alarm system, this is the best company to go with.”

-Kenneth Cowie

“APS is providing the pre-wire service for my new home on the Northshore, and as someone who is more concerned about the utilities behind the walls than in front of them, I can rest easy knowing that the crew did an outstanding job with placement and following our detailed plan for the home. Victor is very professional and a pleasure to work with. I look forward to continuing my relationship with APS going forward with their alarm monitoring services.”

-Arden Ballard

“Dear APS,
From the receptionist who took my first call, to Charlie Douroux, the salesman, and the installers—Joseph, Alex and Jimmie—your company provided a “Class A” act. Everyone was polite and attentive to my questions and concerns. Thank you so much for the peace of mind!”

-Patricia H
APS customer since May 2016

“Barry was the best. Knew exactly what he was doing and even corrected errors made by the contractor during installation. Happy I decided to stay with APS for my alarm and monitoring needs.”

-Ward S.
APS customer since 1996

“Good Morning,
Thank you so much for the gift bags for the residents. They were delighted to see you guys last night and get a present. That’s all they have been talking about this morning. Thank you guys so very much!”

-Deanna Sanford
Program Director/Asst. Manager
Ville Ste Marie Senior Living Community
APS customer since 2001

“I was so pleased and happy with the technician’s service. Scott was very courteous and professional. I have been a customer for many years, and I commend you for your prompt attention. Many Thanks!”

-Gloria N.
APS customer since 2006

“APS has given us peace of mind for over 10 years now. Recently, when the electricity went out, they were the first to call our home to make sure everything was ok. Thanks APS!”

-The Guerra Family
APS customer

“I just wanted to let you know that your technician, Paul, is outstanding!”

-Holly M.
APS Customer since 2012

“No matter how crazy my situation thru the years, your staff always treats us with respect. Appreciate your patience when I am trying to understand how to bypass.”

APS customer since 1990

“Whenever we accidentally set off our alarm by opening a door when we’re in a hurry and forget that the alarm is set, APS is QUICK to call and check if it is us who set it off or an intruder. Thanks!”


“Great! Love how you take such good care of us. Makes us feel secure and safe. Keep up the good work. Thanks for your caring and support!”

-Jane T.
APS customer since 2000

“Your staff is always polite and helpful—like when I forget to turn the alarm off prior to opening my door to get mail. Your service is great; I wonder how I felt safe prior to having the alarm system.”

-Linda H
APS customer since 2011

“Charlie G. did a good job as usual. He is patient with his explanations to non-geeks.”

-Walter M.
APS Customer since 2012

“I love APS. No worries when out of town or when roaming the city. Staff is always courteous and ready to help.”

-Joe S.
APS customer since 2012

“I forget I had the alarm set when I went out to check my mail. You have the nicest people to deal with on matters like this.”

-Russell H.
APS customer since 2007

“Love how you take such good care of us. Makes us feel secure and safe. Keep up the good work.”

-Diane L.
APS customer since 2010

“APS is the best”

-Rianna B.
APS customer since 2021

“We have been using APS for years, they are always extremely professional & courteous. We have always had great experiences with them, I highly recommend them!”

-Michelle Brown

“Charlie Dureaux and his crew recently updated our security cameras and I can’t sing APS’s praises enough. Their work was terrific and quality of the upgrade was remarkable. I was able to provide the police dept with still images from the…”

-Alexander Barkoff

“I have been with APS since 2008 It’s a wonderful alarm service. They are extremely quick to respond to even an accidental alarm going off. The staff is very courteous over the phone. I feel like they are family and are generally concerned for your safety. I highly recommend this company.”

-Christine Bourgeois
Customer since 2008

“I had issues with the security camera equipment but the technicians were very helpful. The GM even reached out to me after having multiple issues. They have great customer service and I enjoy working with them. Best technicians in this sector.”

-Buddy Patrick

“APS did a fabulous job of helping me install an alarm system after my home was broken into. I was particularly impressed with how helpful and friendly the entire team was and that they prioritized my install and got everything done in 3 days! Thus far, the system is working great, is easy to use, and our home feels more safe and secure.”

-Betzi Norton

“I have used APS monitoring for many years and have never been disappointed. Anytime I have an issue , it is addressed IMMEDIATELY! Best monitoring and customer service in the state of Louisiana!!! Very satisfied!!!”

-Terri Ditta

“Great service and price”

-Marianne Beary

“Affordable and dependable service and equipment. Love the way APS makes me feel safe. It’s like have a personal bodyguard 24/7.”

-Tracie Lynn Irvin

“From the first consultation with Charlie D., then the installation, phone calls with Siara, etc. I have not felt safer. With a husband who works night shifts, I have never felt safer because of my Alarm Protection Services alarm. I highly recommend them for their customer service, integrity, and pricing.”

-Jillian Wohlgemuth

“Wonderful experience. Installation was smooth and everyone involved has been professional and punctual at every step!”

-Michael Weber

“I used to be with ADT, but when ever the alarm went off they sent an email to my office, but am home. Couldn’t get anyone to correct this issue.. I switch APS less expensive and great service. Thank you!”

-Noah Morales

“Shane and Charley at APS were tremendously helpful in helping us select and set up alarm services, security cameras and Sonos speakers in our home. They helped us made decisions on which products to purchase, and they made install/set-up seamless. We use all our systems easily. Shane and Charley know our home and systems well so if we ever have issues they quickly assist. We love APS!”

-Amanda Berger

“APS has definitely been the best investment on or home safety. They call immediately upon a user failure to check on why alarm has gone off. Couldn’t ask for a better supplier. Thanks APS!!!”

-Lisa Andry

“APS has provided security for my homes & business as well as several family members. Highly professional & also advanced technology for all range of requirements. Would not recommend any other security company!”

-George Trepagnier