Welcome to Your Customer Portal

Manage Your Account and Access Important Services Easily

Make a Payment

We have 2 convenient options for sending us a payment:

Subscriber ID/Bill Payer number required. (ID is located on bottom of the invoice).

Option 2

To pay by PayPal, please click the button below and follow the prompts.

Request an Alarm Certificate for a Potential Homeowner's Discount

A monitored security system can save our customers up to 20% on their homeowner’s insurance.

  • We will provide your insurance company with a certificate stating that your residence or business has a monitored alarm system.
  • Alarm certificate will be emailed on the date the monitoring begins.
  • APS is not responsible for the amount of discount received.
  • An alarm certificate will only be issued to accounts without past due balances.

Please provide us with the following information in order to be eligible for a discount.

If the you do not provide the complete insurance information requested in this Alarm Certificate Form, APS cannot submit the alarm certificate and you will not receive the discount.

Access your Alarm.com Account

Customer FAQs

Who do I call if I have a problem?

Our main number is (504) 455-5277. We offer tech support for your alarm system 24/7/365.

Yes. We offer a warranty that’s 90 days for parts and labor. We also offer a warranty that offers coverage for one year for parts. Reach out today to find out which warranty you should get for your alarm system.

Yes. A simple disconnect form is required. Give us a call today to learn more and to get an alarm system installed.

The alarm system calls our monitoring station.

You own the alarm system. It’s an investment for your home or business. According to Security.org, throughout the year, burglaries cost victims an estimated total of $3 billion. Save your family the heartache and loss by investing in a system for your home.

You can call us at (504) 455-5277 or send an email to operators@securitybyaps.com to update yourcall-list.

Yes! Give us a call at (504) 224-7122 or email to accounting@securitybyaps.com to get that set up today.

Accept Sales Proposal

Approve your sales proposal here.

    • When asked for your agreement number during on-line approval, use the Quote# shown at the top right of the first page of the proposal.

Please provide us with the following information.

* Required fields: Date, Sales Quote #, Name, Email, Installation/Property AND Agree to APS Terms & Conditions

Please note CREDIT CARD payments above $2,500.00 will require a 2% processing fee.
FOR ACCEPTING SALES AGREEMENTS - By SUBMITTING THIS FORM, YOU AGREE TO THESE TERMS: ALARM PROTECTION SERVICES ACCEPTANCE: By using our website (securitybyaps.com), I hereby acknowledge receipt of my Alarm Protection Services Sales Proposal Agreement that has been provided to me via E-mail attachment (or fax) in its entirety from which I have a hard copy. In addition, I hereby acknowledge that I have read and fully understand all the terms and conditions on my SALES Proposal AGREEMENT, and which documents I have in my possession. I agree to pay the amount quoted by my APS sales representative and which quoted total appears in my Sales Proposal Agreement. I hereby acknowledge that the information which I have provided above, in combination with my clicking the button entitled "I AGREE TO APS TERMS & CONDITIONS", obligates me to these terms and conditions, and I am digitally signing the SALES PROPOSAL AGREEMENT.

We're Here for You

Please reach out to us via phone and email directly, or submit the form below and we’ll respond promptly.


We would love to speak with you.
Reach out anytime.

Get in Touch




Step 1: Click “Go to Payment Portal” button, or click here.

Step 2: Select “Register Now”

Step 3: Create a username

Step 4: Fill in the rest of information

  • First Name
  • Last Name
    Email address (must use email address on file with the account)
  • Subscriber ID or Bill Payer ID – can be found on bottom right portion of your invoice. Located below the Invoice number.

Step 5:
You will receive an email from paypoint@microkey.com to confirm your email address and create a password.

Step 6: Login with your username or email address and password.

Once in the portal you can do the following:

  • Update your credit card or bank information
  • Pay invoices
  • Request service work
Example APS quote with the quote number highlighted in red to show customers where to find the quote number for completing the Accept Sales Proposal form.

Contact Us

We’re here to help. Please fill out the form, and we’ll be in touch shortly.

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