Welcome to Your Customer Portal
Manage Your Account and Access Important Services Easily
Make a Payment
We have 2 convenient options for sending us a payment:
Pay by credit card in our Payment Portal, or call the office for ACH at (504) 455-5277.
- Subscriber ID/Bill Payer number required. (ID is located on bottom of the invoice).
- Registration required to see all invoices in your account.
Option 2 - One-Time Payment
Make a one-time payment via PayPal, or fill out the form below.
- For PayPal, please click the “Pay Now” button below and follow the prompts.
- Please note payments above $2,500.00 will require a 2% processing fee.
Request an Alarm Certificate for a Potential Homeowner's Discount
A monitored security system can save our customers up to 20% on their homeowner’s insurance.
- We will provide your insurance company with a certificate stating that your residence or business has a monitored alarm system.
- Alarm certificate will be emailed on the date the monitoring begins.
- APS is not responsible for the amount of discount received.
- An alarm certificate will only be issued to accounts without past due balances.
Please provide us with the following information in order to be eligible for a discount.
If the you do not provide the complete insurance information requested in this Alarm Certificate Form, APS cannot submit the alarm certificate and you will not receive the discount.
Customer FAQs
Who do I call if I have a problem?
Our main number is (504) 455-5277. We offer tech support for your alarm system 24/7/365.
Is the system under warranty and for how long?
Yes. We offer a warranty that’s 90 days for parts and labor. We also offer a warranty that offers coverage for one year for parts. Reach out today to find out which warranty you should get for your alarm system.
Can I get out of the contract if I move?
Yes. A simple disconnect form is required. Give us a call today to learn more and to get an alarm system installed.
Who does the system call when the alarm goes off?
The alarm system calls our monitoring station.
Do I own or lease the system?
You own the alarm system. It’s an investment for your home or business. According to Security.org, throughout the year, burglaries cost victims an estimated total of $3 billion. Save your family the heartache and loss by investing in a system for your home.
How do I update my Call-List?
You can call us at (504) 455-5277 or send an email to operators@securitybyaps.com to update yourcall-list.
Can I setup my account to automati cally draft my payment?
Accept Sales Proposal
Approve your sales proposal here.
- When asked for your agreement number during on-line approval, use the Quote# shown at the top right of the first page of the proposal.
Please provide us with the following information.
* Required fields: Date, Sales Quote #, Name, Email, Installation/Property AND Agree to APS Terms & Conditions
Refer a Friend and Earn Exclusive Rewards!
At Alarm Protection Services, we value our loyal clients. That’s why we’re excited to offer you a chance to earn rewards by referring friends and family to our services. It’s simple—just fill out the form below, and you’ll both benefit!
Here’s How It Works:
- For You (the Referrer): Choose between 3 months of free monitoring or 10% off your next upgrade.
- For Your Friend (the Referee): They’ll receive 15% off their new installation.
Take the first step towards earning rewards by filling out the referral form below!
We're Here for You
Please reach out to us via phone and email directly, or submit the form below and we’ll respond promptly.
Questions?
We would love to speak with you.
Reach out anytime.
Get in Touch
- (504) 455-5277
- info@securitybyaps.com
Address
- 4440 Trenton St, Metairie, LA 70006
Hours
- Office Hours: Mon-Fri 7:30AM - 4:30PM
- Protection: 24/7