The 2G Sunset is here
The day is finally here for the 2G Sunset – the date where 2G technology will be rendered obsolete. In August 2012, AT&T announced that the shutdown of its second-generation (2G) wireless network will be complete by the end of 2016 and that on January 1, 2017, the 2G wireless network will cease to exist. APS has been proactively sending letters and making phone calls to ensure all our affected customers are updated. Most customers have converted to 4G and will not experience any alarm communication issues.
So how does this affect your alarm system?
All wireless alarm systems communicate via cellular networks. Many wireless alarm systems were installed with a 2G compatible GSM (Global System for Mobile Communication) device that can only communicate via the 2G wireless network. Therefore, when the network ceases to exist on January 1, 2017, these alarm systems will no longer be able to communicate alarm signals.
What will happen to my alarm system if I did not upgrade before January 1st, 2017?
This depends on what type of alarm system you have. The most common thing you will experience is your keypad beeping and the screen will show “FC” or “COMM FAIL.” While your system is in communication failure it will not send a signal to our in-house monitoring station. If you have not yet updated your system, please contact us immediately. Your protection is too important to wait.
APS is 100% committed to keeping you safe. Contact APS online or by calling 504-455-5277 or Toll Free: 1-866-855-0277.