As hurricane season approaches, ensuring the safety and security of your property, whether it’s your business or your home, becomes a top priority. At Alarm Protection Services (APS), we are committed to providing you with the tools and knowledge to prepare effectively. From APS priority tips to detailed security and safety recommendations, as well as general hurricane preparedness advice, our goal is to help you safeguard your property and loved ones during severe weather conditions.

Table of Contents

1. APS Customer Priority Tips
2. Detailed Security Preparation
3. Detailed Safety Preparation
4. General Hurricane Preparation

APS Customer Priority Tips

1. Evacuation Notice: If you plan on evacuating for a hurricane, please let our office know.
2. Update Call Lists: Make sure all call lists and phone numbers are up to date.
3. Battery Replacement: If panel batteries are older than 3 years, we recommend replacing them.
4. Direct Line to Monitoring Station: The direct line to our monitoring station is (504) 456-2013.
5. Call or Text the Main Office: If you need to contact us for service, our main number is textable if easier. (504) 455-5277
6. APS “Storm Mode” Notification: In the event of a hurricane, APS will contact you via text to let you know that we’ve gone into “storm mode.”

What is Storm Mode?

You will receive uninterrupted monitoring in any weather. However, bad weather means more alarm signals. We can receive double or triple the usual signal traffic during a major storm. Amazingly enough, three quarters of these signals are supervisory signals: low batteries, a/c power failures and troubles which are notify-only signals. So, what makes sense? Please see how signals will be handled during Storm Mode according to the procedures below.

Storm Mode Procedures

* Once all alarms have been handled, notification on Trouble / AC / Low Battery signals will also be made on commercial accounts that have not been restored.

** Once all alarms have been handled, notification regarding dispatch will be made for all residential and commercial signals in the order those signals were received.

Detailed Security Preparation

System Check

• Verify System Functionality: Ensure that all components of your security system are working correctly.
  • Are your cameras operational?
  • Is your smart lock functional?
  • Are all door/window sensors secure?
  • Is your security system mobile app working?
  • Do you have updated smoke detectors and carbon monoxide detectors?

Backup Batteries

• Battery Replacement: If panel batteries are older than 3 years, we recommend replacing them. Backup batteries typically last about 24 hours, so having extras on hand is crucial.

Remote Monitoring

• Ensure Remote Access: Make sure you are receiving alerts and notifications properly on your smartphone or other devices. Set up your security system mobile app to alert you to power outages and restorals.

Smart Device Integration

• Integrate Smart Devices: Use smart thermostats to adjust your home’s temperature and prevent excessive humidity. Surveillance cameras provide real-time visuals of your property.

Detailed Safety Preparation

Carbon Monoxide Protection

• Home Generators and Carbon Monoxide: Be cautious with home generators, charcoal or gas grills, gas or propane-powered saws, and gas ranges as they can cause carbon monoxide poisoning.
• Carbon Monoxide Detectors: Ensure you have carbon monoxide detectors and some battery-powered ones as well in case of power outages.

Secure Loose Items

• Outdoor Items: Secure or bring inside any outdoor furniture, decorations, or items that could become projectiles during high winds.

Window and Door Protection

• Board Up Windows: Use storm shutters or plywood to protect windows from flying debris.
• Reinforce Doors: Ensure all doors, including garage doors, are strong and secure.

Emergency Supplies

• Stock Up on Essentials: Have enough water, non-perishable food, medications, and first aid supplies to last at least three days.

Fuel and Power

• Fill Up Gas Tanks: Ensure your vehicles have full gas tanks.
• Power Backup: Consider having a backup generator to maintain power for essential appliances and medical devices.

General Hurricane Preparation

Emergency Kit

• Assemble an Emergency Kit: Include items such as water, non-perishable food, medications, first aid supplies, flashlights, batteries, and important documents.

Evacuation Plan

• Develop an Evacuation Plan: Know your evacuation routes and have a plan in place for where you will go if you need to leave your home.

Home Preparation

• Secure Your Home: Board up windows, secure outdoor furniture, and remove any items that could become projectiles in high winds.

Communication Plan

• Establish a Communication Plan: Ensure all family members know how to reach each other and have a designated meeting place.

Stay Informed

• Monitor Weather Updates: Keep track of weather updates and follow instructions from local authorities regarding evacuations and safety measures.

By following these steps, you can ensure that your Alarm Protection Services smart home security system is well-prepared to withstand the challenges posed by hurricane season. Additionally, taking the necessary general hurricane preparation steps will help keep you and your family safe. Proactive maintenance and thorough planning are key to maintaining safety and security during emergencies.

For more information or assistance, don’t hesitate to contact us. Stay safe and prepared!